Website terms

Terms & Conditions

These Website Terms and Conditions govern your use of the Bristol Concrete website.

Last updated: 30 August 2026

Agreement

By accessing or using this website, you agree to these Terms. If you do not agree to them, you should not use the website.

About us

This website is operated by Bristol Concrete & Pumping Ltd, trading as Bristol Concrete.

Company Number: 15568945. Registered Office: Coles Quarry, Church Town, Backwell, Bristol, BS48 3JF. Email: sales@concretebristol.co.uk. Telephone: 0117 4038756.

In these Terms, "Bristol Concrete", "we", "us" and "our" refer to Bristol Concrete & Pumping Ltd.

Use of this website

You may use this website for lawful personal or business purposes.

You must not use the website:

  • In any way that breaches applicable law or regulation;
  • For fraudulent or unlawful purposes;
  • To transmit harmful, malicious or disruptive material;
  • To attempt to gain unauthorised access to our website, servers or systems;
  • To interfere with the proper operation or security of the website;
  • To collect or extract information from the website using automated methods without our permission;
  • To impersonate another person or organisation; or
  • In any way that may damage our reputation, systems or services.

We reserve the right to restrict or suspend access to the website where we reasonably believe these Terms have been breached.

Website content

The information provided on this website is intended for general information purposes only.

We take reasonable care to ensure that information published on the website is accurate and up to date. However, we do not guarantee that all information will always be:

  • Complete;
  • Accurate;
  • Current;
  • Error-free; or
  • Suitable for a particular purpose.

Website content may be updated, amended or removed without notice.

Nothing on this website should be treated as professional, structural, engineering or technical advice.

You should obtain appropriate professional advice where required before relying on information provided through the website.

Quotations and enquiries

Any enquiry submitted through the website does not create a contract between you and Bristol Concrete.

Any prices, examples, estimates or information displayed on the website are provided for general guidance unless expressly stated otherwise.

A contract will only arise where we have expressly accepted an order or otherwise agreed to provide goods or services.

Website enquiries and quotation requests are subject to availability and confirmation by us.

Website forms

Where you submit information using a website form, you are responsible for ensuring that the information you provide is accurate and complete.

You must not knowingly submit:

  • False information;
  • Misleading information;
  • Malicious content;
  • Unlawful material; or
  • Information belonging to another person without authority.

Submitting a form does not guarantee that we will accept an enquiry, booking, quotation request or order.

Intellectual property

Unless otherwise stated, all intellectual property rights in this website and its content belong to Bristol Concrete & Pumping Ltd or are used by us under licence.

This includes, without limitation:

  • Website design;
  • Text;
  • Logos;
  • Branding;
  • Photographs;
  • Videos;
  • Graphics;
  • Illustrations;
  • Icons;
  • Layouts;
  • Written content; and
  • Other website materials.

You may view, print or download reasonable extracts from the website for your own personal or internal business use.

You must not, without our prior written permission:

  • Copy substantial parts of the website;
  • Reproduce our content for commercial purposes;
  • Republish our photographs or graphics;
  • Modify our content;
  • Sell or license our website content;
  • Use our branding or logos; or
  • Present our content as your own.

All rights are reserved.

Our branding

"Bristol Concrete" and associated logos, graphics, branding and visual assets may not be used without our prior written permission.

Nothing on this website grants you any right or licence to use our trade names, logos or branding.

Images and photography

Images used on this website are intended to represent our business, products, services and previous work.

Images may be illustrative and may not exactly represent the appearance, specification, colour or finish of a particular product or service.

You must not copy, reproduce or commercially use photographs from this website without our permission.

Third-party links

Our website may contain links to websites operated by third parties.

These links are provided for information and convenience only.

We do not control third-party websites and are not responsible for:

  • Their content;
  • Their availability;
  • Their privacy practices;
  • Their security;
  • Products or services they provide; or
  • Any loss resulting from your use of them.

The inclusion of a link does not necessarily mean that we endorse the third-party website or organisation.

You should review the relevant terms and privacy policies of third-party websites before using them.

Linking to our website

You may link to our homepage provided that you do so lawfully and fairly and do not damage or take advantage of our reputation.

You must not create a link that suggests an association, approval, partnership or endorsement by Bristol Concrete where none exists.

You must not frame our website within another website without our written permission.

We reserve the right to withdraw linking permission at any time.

Website availability

We aim to keep the website available and operating correctly, but we do not guarantee that the website will always be available or uninterrupted.

We may suspend, withdraw, restrict or change all or part of the website without notice where reasonably necessary.

This may occur because of:

  • Maintenance;
  • Website updates;
  • Hosting issues;
  • Security issues;
  • Technical faults;
  • Software changes; or
  • Circumstances outside our control.

We are not responsible for temporary unavailability of the website where this is outside our reasonable control.

Security

We take reasonable measures to protect our website and systems.

However, we cannot guarantee that the website will always be completely secure or free from:

  • Viruses;
  • Malware;
  • Bugs;
  • Vulnerabilities; or
  • Other harmful components.

You are responsible for ensuring that any device used to access our website has appropriate security and antivirus protection.

You must not knowingly introduce viruses, malware or other malicious material to our website.

Limitation of liability

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

To the extent permitted by law, we are not responsible for loss or damage resulting solely from:

  • Reliance on general information published on the website;
  • Temporary website downtime;
  • Technical problems outside our reasonable control;
  • Third-party websites;
  • Malware or harmful material introduced by third parties despite reasonable security measures; or
  • Use of the website in breach of these Terms.

If you are a consumer, nothing in these Terms affects any statutory rights you may have.

Business users

If you are using this website in the course of a business, trade or profession, we will not be liable, to the extent permitted by law, for:

  • Loss of profits;
  • Loss of revenue;
  • Loss of business;
  • Loss of anticipated savings;
  • Loss of opportunity;
  • Loss of goodwill; or
  • Indirect or consequential loss arising solely from your use of, or inability to use, this website.

Privacy and personal information

Any personal information you provide through this website will be processed in accordance with our Privacy Policy.

Our Privacy Policy explains:

  • What information we collect;
  • How we use it;
  • Why we process it;
  • Who it may be shared with;
  • How long it may be retained; and
  • Your data protection rights.

Cookies

This website may use cookies and similar technologies.

Cookies may be used to:

  • Operate the website;
  • Remember preferences;
  • Understand website traffic;
  • Improve performance; and
  • Measure how visitors use the website.

Where required, non-essential cookies will only be used with your consent.

Further information should be available through our Cookie Policy or cookie consent tool.

User-submitted content

If you send or upload content to us through the website, including photographs, documents or information, you confirm that you have the right to provide that content.

You must not submit content that:

  • Infringes another person's intellectual property rights;
  • Contains unlawful material;
  • Is defamatory;
  • Is threatening or abusive;
  • Contains malicious software; or
  • Breaches another person's privacy.

We may remove or refuse to process content where we reasonably believe it breaches these Terms or applicable law.

Changes to the website

We may change, update or remove any part of this website at any time.

This may include changes to:

  • Website design;
  • Content;
  • Products;
  • Services;
  • Prices;
  • Contact information; or
  • Website functionality.

We are under no obligation to keep historical website content available.

Changes to these Terms

We may update these Website Terms from time to time. The latest version will be published on this page and the "Last updated" date will be amended.

You should review these Terms periodically when using the website.

Your continued use of the website after updated Terms are published will be subject to the latest version.

Severability

If any part of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as removed or limited to the minimum extent necessary.

The remaining provisions will continue to apply.

No waiver

If we do not immediately enforce any right under these Terms, this does not mean that we have waived that right.

Governing law

These Terms and your use of this website are governed by the laws of England and Wales.

Any dispute relating to these Terms or the website will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory rights available to consumers.

Contact us

If you have any questions about these Website Terms, please contact Bristol Concrete & Pumping Ltd, trading as Bristol Concrete. Company Number: 15568945. Coles Quarry, Church Town, Backwell, Bristol, BS48 3JF. Email: sales@concretebristol.co.uk. Telephone: 0117 4038756.